Herramientas y flujos
Cada conversación, de principio a fin
Por defecto, el asistente gestiona la conversación libremente. Usa las herramientas cuando las necesita, y sigue flujos para situaciones que lo requieran.
Tools
The assistant has tools at its disposal. It uses them when needed, without the client noticing.
Queries: Get information. Always automatic.
Actions: Make changes: you perform manual actions; Darto executes assistant actions. Your approval is required unless you enable auto-approval for an eligible assistant action.
Flows
For certain situations, you can define scripts that the assistant follows obligatorily.
Escalate to humanHandle complaintsGroup booking
